a. The renter must be at least twenty-three (23) years old.

b. Driver’s license must be no less than two (2) years old.

c. First time renters need two (2) forms of identification:

• Any government issued ID
• Birth certificate etc.

d. First time renters need a proof of address:

• Utility Bill
• Posted Mail with name of renter
• Lease agreement

Renter must present a valid unexpired government-issued driver’s license which includes a photograph. Digital licenses are not accepted. The driver’s license must be valid for entire rental period.

Please Note:

• Photocopies of driver’s licenses are not accepted
• Learners permits are not accepted
• Temporary driver’s licenses may be refused if the renting location is unable to otherwise verify the customer’s identity or verify the authenticity of the temporary license. Additional government issued identification may be required.

We accept payments via:

1. Cash
2. Debit Cards
3. Credit Cards
4. Bank Transfer
5. Cash App
6. Zelle

Yes. There is a minimum deposit of $20,000 JMD or $200 USD per rental. For more details contact us via WhatsApp.

For a vehicle to be reserved, the customer is required to pay total in full the rental fee and deposit.

Yes, we allow returns past closing hour and will have procedures in place for your early or late return.

Please Note: A vehicle that is returned after hours will not be checked in until the next business day. When returning after hours, the renter is responsible for the vehicle until the check-in process is completed the following business day.

Great news! There is a 15 minute grace period for all rentals whether hourly or daily rentals. If the vehicle is returned after the grace period, an additional extension fee is charged for each hour until vehicle is returned.

Please Note: The extension rate is the hourly rate of the vehicle plus 50%. A vehicle that is returned after hours will not be checked in until the next business day. If returning after hours when a branch is closed, the renter is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day.

As a renter, you have a choice as to how you would like to pay for fuel:

• Renter must refuel the vehicle to the same fuel level upon picking up the vehicle.
• If a customer chooses not to refuel the vehicle to the same fuel level, they will incur a gas charge which is above the local gas price.
• A full tank of gas is not guaranteed.

Minute Car Rentals is Pet Friendly
Pets are allowed in rental vehicles. The renter however, needs to keep pet(s) crated and return the rental car in a clean condition and free of pet hair to avoid cleaning/detailing fees. Service animals used by customers with disabilities are allowed in the vehicle without a carrier.

Yes! At this time, the only way to extend your rental is to contact us. When extending the customer will need to make an additional payment in order for the extension to be confirmed.

• Your rates are subject to change based on the length of your rental extension. Usually the longer you keep the vehicle, the better deal you’ll receive because you can then take advantage of our discounted rates.
• Points cannot be used to pay for an extension.

Minute Car Rentals is proud to support our civil workers. We offer 15% discounts for military, frontline workers, and veterans. You required to present additional information to validate this.

Please Note: This cannot be combined with any other promotional rate.

For cancellation renter should contact Minute Car Rentals and request for booking to be cancelled. The renter will incur a 30% cancellation fee if you choose to cancel a prepaid reservation. If you do not cancel the reservation or the rental vehicle is not picked up on the rental date, no portion of the rental fee will be refunded. The fee mentioned does not include the Deposit you paid.

At Minute Car Rentals, and you will only be charged for the days you had the vehicle. This does not include promotional bookings

(excluding prepaid reservations).

There is no limit to how long you can rent a vehicle, but our minimum rental hours are four.

After a vehicle is returned it is then checked off by a representative from the maintenance department who will then confirm if deposit should be released.

All our vehicles use Petrol (90)

• Minor damage to a rental car, such as scratches, dents, or a chipped windshield are covered by the Damage Waiver. The Damage Waiver is an optional protection product you can purchase with your rental.
• If you choose not to purchase the Damage Waiver and the car gets damaged, you will lose your security deposit and you may have to pay out of pocket for any repairs needed. Your personal auto insurance may or may not cover the cost of repairs, so it is best to contact your insurance provider before renting a car.

Yes it is possible for someone else to pay for your booking.

Please Note:

• The renter of the vehicle must be present to sign the rental agreement and provide their credit card at the time of pick up. The renter cannot provide a credit or debit card belonging to someone else for their use.
• If you wish to pay for the rental car, but have someone else drive it, you can rent the vehicle in your name and add them as an additional driver. In order to add an additional driver, they would have to meet all of our additional driver requirements.

Yes

If your rental car breaks down due to a mechanical failure and it is not drivable, be sure to get to a safe place out of traffic. Then, call Minute Rentals for assistance “Contact Us”

To add an additional driver a fee of $1000 will be charged per day and additional driver’s information should be submitted.

Our main currency is JMD, but we also accept USD, CAD and GBD.

If renter is not satisfied with a vehicle after they have left the based, they should contact our customer service department and the vehicle can then be exchanged

An invoice is sent to the renter’s email exactly after booking has been created.

The company can be contacted via email, SMS, WhatsApp, or any other social media platform, to request a time change.

To rent a vehicle, one should present a valid driver’s license.

We currently have a loyalty program